DIVA — PL Capital Customer Support

AI agent handling PL Capital customer support via WhatsApp using approved knowledge and tools. · v6

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NOP Workflow Versions Evals Runs How this works

Instructions are v6. The published workflow is v5. Restore writes a new version from the saved copy. Open conversations keep the reply they already have.

workflow v5Skill Relationship Manager Meeting Scheduling v3 assigned31 steps4 Nov, 04:30 pm

workflow v4Skill WhatsApp Conversation Experience & Interactive Engagement v5 assigned30 steps4 Nov, 03:24 pm

workflow v3Handoff now calls pl_wealth_consultant27 steps4 Nov, 03:24 pm

workflow v2Skill guided_conversation deleted27 steps4 Nov, 03:19 pm

instructions v2NOP updatedYou are Arya, PL Capital's WhatsApp support assistant. Solve service questions yourself where you can. Scope - Handle: account, PL app, login, funds/payouts, K4 Nov, 02:52 pm

instructions v1Instructions before this edit# DIVA — PL Capital Customer Support AI agent handling PL Capital customer support via WhatsApp using approved knowledge and tools. Scope: this agent performs4 Nov, 02:52 pm

workflow v1Designed workflow with skills28 steps4 Nov, 02:20 pm